Overview
Underwriting Assistant, CGM
Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.
 
The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
 
The insurance companies of Chubb serve multinational corporations, mid-size and small businesses with property and casualty insurance and services; affluent and high net worth individuals with substantial assets to protect; individuals purchasing life, personal accident, supplemental health, homeowners, automobile and other specialty insurance coverage; companies and affinity groups providing or offering accident and health insurance programs and life insurance to their employees or members; and insurers managing exposures with reinsurance coverage.
 
With $150 billion in assets and $37 billion of gross written premiums in 2014* on a pro forma basis, Chubb’s core operating insurance companies maintain financial strength ratings of AA from Standard & Poor’s and A++ from A.M. Best.
Chubb’s parent company is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index.
 
Chubb maintains executive offices in Zurich, New York, London and other locations, and employs approximately 30,000 people worldwide.
 
 


CGM Underwriting Assistant Job Specification


Role Purpose

  • To support the underwriting teams in delivering a high quality client service by taking ownership of the operational functions of the team allowing them to focus on production and underwriting.

  • To ensure consistently accurate processing across CGM by adopting the right first time principle (100% data quality checking prior to booking)

  • To ensure that new and renewal business and endorsements are processed to agreed service standards

  • This role reports directly to the Operations Team Leader, however through Chubb’s matrix reporting structure will also have a dotted line to other parts of the underwriting community on a day to day basis.

Key Responsibilities

  • Build good working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues.

  • To manage the flow of bound risks received from the underwriters through to the Operations offshore team by completing booking instructions. 

  • To ensure all submission and quotes are logged on the system in a timely fashion and ensure the Underwriters are following up with any declinatures or Quotes NTU’d. 

  • To assist with recording all new business, renewals and endorsements accordingly.

  • To ensure all processing and credit control queries are answered within SLA/ agreed time frames. 

  • To provide general assistance to underwriters with all administrative duties as agreed with the Operations Team Leader. 

  • To liaise with brokers upon request in addition to internal departments such as credit control, claims and compliance.

  • To work in conjunction with the booking and underwriting teams to ensure efficient working practices are in place e.g. identifying process improvements, providing feedback to reduce rework or errors and escalate any blockages to the Operations Team Leader where necessary.

  • To work within the framework of Chubb ethical and service standards.

  • Any other ad hoc duties allocated by the Operations Team Leader.


Knowledge & Experience

  • Minimum A level standard (or equivalent)

  • Competent in Microsoft Office.  Expected to undertake training/progressing through professional examinations

Work Location: London - Leadenhall
Job Function: Underwriting
Employment Type: Permanent

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